Royal Mail Is Lying

London Review of Books, Diary by Roy Mayall:- The truth is that the figures aren’t down at all. We have proof of this. The Royal Mail have been fiddling the figures. This is how it is being done.

Mail is delivered to the offices in grey boxes. These are a standard size, big enough to carry a few hundred letters. The mail is sorted from these boxes, put into pigeon-holes representing the separate walks, and from there carried over to the frames. This is what is called ‘internal sorting’ and it is the job of the full-timers, who come into work early to do it. In the past, the volume of mail was estimated by weighing the boxes. These days it is done by averages. There is an estimate for the number of letters that each box contains, decided on by national agreement between the management and the union. That number is 208. This is how the volume of mail passing through each office is worked out: 208 letters per box times the number of boxes. However, within the last year Royal Mail has arbitrarily, and without consultation, reduced the estimate for the number of letters in each box. It was 208: now they say it is 150. This arbitrary reduction more than accounts for the 10 per cent reduction that the Royal Mail claims is happening nationwide.

Doubting the accuracy of these numbers, the union ordered a random manual count to be undertaken over a two-week period in a number of offices across the region. Our office was one of them. On average, those boxes which the Royal Mail claims contain only 150 letters, actually carry 267 items of mail. This, then, explains how the Royal Mail can say that the figures are down, although every postman knows that volume is up. The figures are down all right, but only because they have been manipulated.

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3 Responses to “Royal Mail Is Lying”

  1. jim Says:

    Great investigation and completely believable (to me anyway). Remembering back to the eighties and nineties electronic methods of transmission were to replace `snail mail.`Using my own eyes I see more conventional mail than ever; albeit most of it junk, or in marketing, leads! Am I not the only one who has experienced many instances when email does not arrive at its destination even when the address is correct. Therefore a paper version is imperative.

  2. RickB Says:

    email replaces some comms, but then the net creates lots of mail and here we have management lying to achieve policy objectives, they’ll claim the CWU have WMD next…

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